This policy explains how bitroflil.com collects, uses, and protects your personal information when you use our platform to spend crypto on gift cards, mobile top-ups, and eSIM products.
Last updated: June 18, 2025 · Effective date: June 18, 2025
1. Information We Collect
Personal identifiers: name, email address, billing address, and cryptocurrency wallet address provided during checkout.
Transaction data: order history, product SKUs, payment confirmations, and delivery records.
Technical data: IP address, browser type, device identifiers, and usage analytics collected automatically.
2. How We Use Your Information
To process and fulfill your orders, send digital delivery emails, and provide customer support.
To prevent fraud, verify transactions, and comply with financial regulations and AML obligations.
To improve our platform, personalize your experience, and send relevant product updates (with your consent).
3. Cookies & Tracking
We use essential cookies for session management and cart functionality — these cannot be disabled.
Analytics cookies (Google Analytics) and preference cookies are used only with your explicit consent via our cookie banner.
You may manage or withdraw cookie consent at any time through our Cookie Settings or by visiting our Cookie Policy at #/cookies.
4. Third-Party Services
Payment processing is handled by third-party cryptocurrency payment processors; we never store raw wallet credentials.
Digital product delivery may involve third-party gift card and eSIM fulfillment partners who receive only the order data necessary to complete delivery.
We do not sell, rent, or broker your personal data to advertisers or unrelated third parties.
5. Your Rights (GDPR & CCPA)
EU/UK residents (GDPR): you have the right to access, rectify, erase, restrict, or port your personal data, and to object to processing.
California residents (CCPA): you have the right to know, delete, and opt out of the sale of personal information (we do not sell personal data).
To exercise any right, email us at privacy@bitroflil.com. We will respond within 30 days.
6. Data Retention
Order and transaction records are retained for 7 years to comply with financial and tax regulations.
Account data is deleted within 90 days of account closure upon verified request.
7. Security
All data is transmitted over TLS 1.2+ encryption and stored in AES-256 encrypted databases.
Access to personal data is restricted to authorised personnel and protected by multi-factor authentication.
Despite best efforts, no system is 100% secure; we will notify affected users promptly in the event of a breach.
8. Children's Privacy
bitroflil.com is not directed to individuals under the age of 18.
We do not knowingly collect personal data from minors. If you believe a minor has submitted data, contact us immediately at privacy@bitroflil.com.
9. Changes to This Policy
We may update this Privacy Policy periodically; the revised date appears at the top of this page.
Material changes will be communicated via email or a prominent site notice at least 14 days before taking effect.
10. Contact & Data Controller
Data Controller: bitroflil.com, registered in the United States.